chromatic says that when anyone who can says something like this, with a straight face:
...[w]hich is exactly why open source software will never replace commercial software or Microsoft....you should flip the bozo bit. Ben Tilly made some comments, and clarifies why the converse argument is equally bozotic.
The real reason why you should flip the bozo bit on anyone who honestly believes either argument is that we need both kinds of practices. I described why open source wins in the long term, when problems that once favored proprietary solutions eventually get studied enough that they become solved problems (which favor open source solutions).