To get my permesso di soggiorno, I queued at 7:45 in the morning (the right morning) with 4 photos, a 16 Euro stamp (which they then didn't want) and have to go back again one month later (next week) to pick it up. Today, I went to the INPS, to get myself registered for State national insurance contributions. Despite arriving 15 minutes later than planned, I queued for a derisory 5 minutes, before filling in a simple form with a pleasant official who then gave me a receipt and said "that's it". Is this really Italy? ;-)
