Bad thing: My coffee machine's just blown up. There's ground coffee all over the kitchen.
Good thing: Krups' customer service. "Yes sir, just fax us a copy of the receipt and we'll ship a replacement to you free of charge."
I was expecting to have to box the old one up and send it back to them -- as Murphy dictates, I'd dumped the packaging it originally came in 2 weeks ago, something I do only after a bulky purchase has been in the house and working flawlessly for at least three months...
