There are customers. And there are paying customers

nicholas on 2006-09-21T15:40:20

Top Gear's Editor on Top Gear: We know that the show is the most pirated TV show in the world, beating programmes like Lost and Desperate Housewives.

Clearly due to the unique way it's funded, the BBC is more interested in ratings than who pays. film @ 11.


Actually...

jordan on 2006-09-21T17:48:06

I had a manager describe to me a situation he had with a customer. He managed IT consultants and the customer was running out of money. The customer hoped that they could keep the consultants on for a few weeks as a matter of customer relations.

The manager had an answer, "Let's take a look at what you are saying, by definition, a customer is someone who pays for goods or services."