The occasional bugreport rant

ethan on 2004-11-14T05:28:28

This morning I received:

Subject: Mail::Transport:Dbx
Date: Sat, 13 Nov 2004 20:07:06 -0500

Hi I use your program and i like it but I have found that when my .dbx file is
at a very large file size it does not work. So that may be a bug right?
thought you might like to know if you don't already.

xxxxx xxxxxxx

Well, no, I didn't know about it. Furthermore, I don't think I ever will with reports like that.

Even better, I don't seem to be able to reply. My mail just bounced. Interestingly enough though, the bounce mail gave me a different recipient address from the one that I sent it to. So there's probably a mail forwarding service out of control.

---

lol

spur on 2004-11-14T09:51:00

You must see the requests for help I'm getting for my ESMS program !

I believe they're called "aol" kiddies - plain lines w/o punctuation and capital letters, many grammar/spelling errors. Completely undecipherable questions asking often about stuff like "how do I open the .zip". Argh, users...

Point them in the right direction.

Dom2 on 2004-11-14T11:20:25

If you're feeling generous, you might want to send them a link on How to Report Bugs Effectively.

-Dom

Re:Point them in the right direction.

ethan on 2004-11-14T11:55:13

I'd really love to do that. But then, I first need to have a non-bouncing email address. :-/