Well, after getting sent to collections for a bill that I don't owe, it looks like MSN finally credited my account with Qwest. So all is good, yes? No. MSN overcredited my account by a considerable amount, wiping out not only their bill, but also my phone bill and leaving a credit on my account. Of course, if I call to tell them, they'll probably reverse it and send me to collections again or something really fun like that. If I don't tell them, than at some point in the future, they're likely to notice and debit my account by something which might quite possibly be the correct amount.
Can anyone guess that I have very little faith in these guys (and gals)?
...preferably in writing, where you can spell everything out and the reader has time to review what you said and make sure s/he understands it before making a knee-jerk reaction. I'd vote for telling everything now in hopes of forestalling problems later on (and possibly getting it fixed and not having to worry about it for a couple of months).
"When there's good news, get it out fast. When there's bad news, get it out faster." -- Chief Jack Mannion, the District
