All the Perl that's Practical to Extract and Report

RT 3.0 Beta 2

ziggy on 2003-02-21T16:35:33

jesse writes "I'm pleased to announce RT 3.0 Beta 2. This release is identical to the 2-1-75 development snapshot. It contains a number of improvements and bug fixes relative to Beta 1, released several weeks ago.

At this point, our 3.0 showstopper list is fairly short:

  • Update translations (Several pending commit at this moment)
  • The new CLI needs to be completed and integrated
  • The SelfService UI needs to be brought up to spec for 3.0
You can pick up the new release at http://bestpractical.com/pub/rt/devel/rt-3-0-beta-2.tar.gz Best, Jesse"

What he is talking about...

hans on 2003-02-21T17:27:01

Since the article doesn't say what RT _is_ or where to get more information, here's the blurb from http://www.bestpractical.com/

RT: Request Tracker, the leading open source task and ticket tracking platform.

RT is designed to simplify tracking of tasks, issues, and user requests in a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

Re:What he is talking about...

petdance on 2003-02-21T17:41:09

RT is also what the CPAN bug tracker runs on.